Collaborative Exchange for Innovative Workplaces
We believe the best solutions come from within—whether that’s within your team or within yourself. Through EX Design, we help your team co-create practical, engaging solutions that inspire everyone to thrive. Through Coaching, we help you connect to your authentic leadership, overcome obstacles, and lead with clarity and confidence.
Our mission is simple. Create meaningful, lasting change for leaders and their teams.
About Theresa Smith
Certified Employee Experience Designer | Certified Professional Coach
Hi, I’m Theresa! My passion is helping leaders and teams unlock their potential and build thriving, inclusive workplaces. My career began in customer-facing roles, but my focus quickly shifted to improving employee experiences. Through my work in hospitality, not-for-profit, and IT, I’ve seen the power of strong leadership and collaborative teams.
Today, I bring that philosophy and experience to every project—blending EX Design and Coaching to help you foster connection, amplify engagement, and spark innovation.
Engaged workplaces thrive on trust, connection, and collaboration. When leaders cultivate positive experiences, their teams perform at their best.
Ready to take the next step for your team or yourself?
Let’s connect!
“I had the pleasure of working with Theresa earlier this year, and her coaching abilities left a lasting impression. She displayed a remarkable level of confidence and insight, creating a space where I felt comfortable exploring perspectives I hadn’t considered before. Her intuitive listening and thoughtfully crafted questions reached beyond surface-level responses, enabling me to uncover valuable insights. In my years of leadership and as a leadership coach myself, I've rarely encountered someone with her level of natural talent for this work.”
Alex Strang, Founder of Moment Co.
