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EXchange Works logo – Employee Experience Design and Leadership Coaching.

Ground Yourself to Lead Transformative Change

A laptop, a vase with flowers, and a notebook neatly arranged on a table in a well-lit setting.

Lead with clarity,
confidence, and purpose.

Coaching is a powerful tool for personal growth, helping you navigate challenges, strengthen your leadership, and create meaningful change. Whether you're seeking greater confidence, balance, or impact, one-on-one coaching provides the space to reflect, gain new perspectives, and take intentional steps forward.

How Coaching Works

Our coaching sessions are designed to meet you where you are:

 

  • Personalized SupportEvery session is tailored to your unique goals and challenges.

  • Thoughtful ExplorationWe ask the right questions to help you uncover solutions within yourself.

  • Actionable StepsWalk away with practical insights and strategies you can apply immediately.

Theresa Smith smiling at the camera while writing in a notebook in a professional setting.

Coaching Focus Areas:

Emotional Intelligence

Strengthen self-awareness and empathy to foster deeper connections.

Authentic Leadership

Lead with purpose and inspire meaningful change.

Stress & Work-Life Balance

Navigate challenges while maintaining energy and focus.

Confident leader smiling while standing in front of a seated team, fostering engagement in a modern workspace.

Coaching + EX Design: A Powerful Combination

If you’re exploring EX Design, coaching is a powerful complement. Coaching helps you build the confidence, clarity, and leadership skills to engage your team in change—ensuring EX Design is not just a process, but a sustainable shift in how you lead.

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"Theresa has a wonderful knack for creating a wholesome coaching experience that really acknowledges the complexities of our individual experience.
 
She consistently provided me with a safe space to introspect, explore, and show up as myself to work through a range of challenges, no matter what that looked like, there was never judgment, only support.  

What really stood out to me was Theresa’s ability to help me arrive mindfully into each session and slow down my thoughts. This amplified the value of our time together tremendously, as I was invited to be present with myself and with her."

Maddi Dick, Director of People Operations, re:coded

Ready to Take the Next Step?
Start your coaching journey today.

EXchange Works logo – Employee Experience Design and Leadership Coaching.

© 2035 by Norah Horowitz, Ph.D. Powered and secured by Wix

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